Last updated: 08/04/2025
SOLV Electrical is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website www.solvelectrical.co.uk.
1. What Data We Collect
When you use our website or contact us, we may collect the following information:
-
Name
-
Email address
-
Phone number
-
Address (if provided)
-
IP address
-
Cookies and usage data
2. How We Use Your Data
We use your data to:
-
Respond to your enquiries
-
Provide our electrical services
-
Improve our website and user experience
-
Comply with legal obligations
We will never sell or rent your personal information to third parties.
3. Cookies
We use cookies to track website performance, understand visitor behaviour, and offer a better user experience. You can accept or reject cookies via our cookie banner.
4. Data Sharing
We may share your information with trusted third-party service providers (e.g., website hosting or analytics tools) but only for the purposes outlined above.
5. Data Security
We use secure systems and SSL encryption to protect your data. Access is limited to authorised personnel only.
6. Your Rights
You have the right to:
-
Access the data we hold about you
-
Request corrections or deletion
-
Withdraw consent
-
Lodge a complaint with the ICO (Information Commissioner’s Office)
To make any data-related requests, email us at info@solvelectrical.co.uk.
7. Contact Us
If you have any questions about this policy, please contact: SOLV Electrical
Email: info@solvelectrical.co.uk
Phone: 07736931976